Cancellation / Transfer / Refund

HMF EVENT POLICY - REGISTRATION CHANGES

REFUNDS

30 Days or More prior to Race:
  • Refund, minus $15.00 service fee.

Less than 30 Days prior to Race:
  • No Refund. No Deferment.

RACE TRANSFERS

If you are registered for a race which has multiple events (i.e. Iron Horse, Old Wethersfield) you may switch to a different event right up until race day provided that the event you are switching into has not reached its Entry Limits. You will need to pay any additional registration fees necessary to "switch up" to a longer, more expensive event (i.e. from a 5K to a 10K). If you switch down to a shorter, less expensive event you will not be refunded any monies. Please send an email to: registration@hartfordmarathon.com to request an event switch. If space is available you may switch events in person at Packet Pickup for the race.

Bib numbers may NOT be transferred to another person.

MARATHON POLICY - REGISTRATION CHANGES

REFUNDS 

September 12 , 2013 is the cutoff date to request a refund for an event in the 2013 ING Hartford Marathon. All refunds will be subject to a $15 service fee.

RACE TRANSFERS 

You may switch to a different event in the 2013 ING Hartford Marathon right up until race day provided that the event you are switching into has not reached its Entry Limits. You will need to pay any additional fees necessary to "switch up" to a longer, more expensive event (i.e. from the 5K to Half Marathon). If you" switch down" to a shorter, less expensive event you will not be refunded any monies. Please send an email to: registration@hartfordmarathon.com to request an event switch. After September 30, 2013 any event switches must be made in person at Packet Pickup at the Solutions/Changes Table.

Bib numbers may NOT be transferred to another person.

STEPS TO REQUEST A REFUND

Your request for a refund must include the following information:

  1. Your full name
  2. Name of the race entered
  3. Reason for refund
  4. Daytime phone number (in case clarification is needed)
  5. Email address
  6. Mail address

Requests must be sent by email to registration@hartfordmarathon.com. Please allow 3 weeks for your request to be processed.

DISCOUNT POLICY

Only one discount code may be used for an entry.