Hero

Cancellation / Transfer / Refund

HMF offers "Training Only" programs in which athletes receive training and instruction but there is no race registration completed for them. HMF also offers "Training + Goal Race" programs in which athletes receive training and instruction as well as entry into a specific goal race. For "Training + Goal Race" programs athletes make one payment and a portion of that payment is allocated towards their training and the remaining portion of their payment is allocated towards the race registration fee (calculated at HMF's "Early Rate" for race registration).

REFUNDS

"TRAINING ONLY" PROGRAMS

  1. If you cancel any training registration before the program begins you are eligible to be refunded 100% of your training registration (less a $15 service fee).
  2. ALL PROGRAMS EXCEPT 5K TRAINING – If you wish to cancel your training registration once the program has started you may be eligible to receive a 50% deferral credit (less a $15 service fee) to be used towards another HMF event or training program within 12 months. To receive a deferral credit you must send an email request to lisa@hartfordmarathon.com before the half way point of your training program. Deferral credits will not be honored past the half way point of a training program and there are no deferments on 5K training programs.

"TRAINING + GOAL RACE" PROGRAMS

  1. TRAINING PORTION OF REGISTRATION FEE - For all programs except 5K Training, if you cancel your registration before the half way point of your training program, as listed above, you are eligible for a deferral credit of 50% of the training portion of your registration fees (less a $15 service fee) which can be used toward a future HMF event or training program within 12 months of your cancellation date. To receive a deferral credit you must send an email request to lisa@hartfordmarathon.com before the half way point of your training program.
    AND;
  2. GOAL RACE PORTION OF REGISTRATION FEE – Please visit our Registration Policies page for more information and instructions on how to defer your race registration.
  3. 5K Training + Goal Race programs - There will be no deferral credits for the training portion of this program once it begins, but athletes will be eligible for a Goal Race deferral as explained in Paragraph 2 of this section.
TRANSFERS

Training and/or race registrations may NOT be transferred to another person.

 

Questions on training?  Contact lisa@hartfordmarathon.com