FREQUENTLY ASKED QUESTIONS

A full team refund administered by HMF is available for any reason until June 1, 2023 (minus processing fees and purchased products i.e. merchandise, optional Refundable Registration protection). In addition, participants can purchase Refundable Registration protection at the point of registration only to secure a refund at any time for a variety of covered scenarios, DETAILS

Yes, to switch team members once your team is complete contact support@hakusports.com or registration@hartfordmarathon.com to coordinate.

Team Captains can check on the status of their team registration. Simply log-in to your haku Participant Account account by using the link provided in your email confirmation or follow the directions here. Select the RiMaConn Relay event.

Managing your team is easy, follow this GUIDE

Yes, teams must provide their own vehicle(s) for the race. We recommend using passenger vans or SUVs.

We strongly recommend to use ONE VEHICLE, however teams of six may use two vehicles as long as vehicle guidelines are followed (detailed below). Teams of three MUST travel in ONE VEHICLE. Using just one vehicle alleviates parking logistics, decreases your team’s carbon footprint, and increases team camaraderie!

TWO VEHICLE TEAM GUIDELINES: To reduce vehicle congestion and traffic, teams are only allowed to have ONE vehicle at a time at each exchange, with the exception of Exchange 6 (Putnam), Exchange 12 (Willimantic) and the Finish (Hartford). Only the vehicle with the team member running the next leg is allowed to park at the exchange, no exceptions. Teams electing to use two vehicles must first drop off and retrieve their team members, and then make any team member and/or vehicle switches at an alternative, off-course location, away from the exchange area – recommended off-course exchange location areas will be provided for all minor exchanges (Exchanges 3, 9, 15).

Yes, teams are required to maintain the same sequence and rotation of runners throughout the race

Due to the extensive timeframe and complex nature of the event, completion is required within 16.5 hours to ensure support services and safety. Any team that has fallen behind the 10:30 minutes per mile average pace or experiences unforeseen circumstances by the time they reach the 2nd Major Exchange Zone (Exchange Zone #12) – Jillson Square, Willimantic, Connecticut, will have the following 2 options:

• End their run and proceed directly to the post-race party in Hartford, OR
• “Skip Ahead” to a further exchange location and continue the run.

NOTE: Teams that do not run all legs will still be included in the finish results through the time of the last reading of their timing chip (no finish time will be provided).

Overall team results will be available at the finish line during the post-race party.

Split times will be recorded at Exchanges 3, 6, 9, 12, 15 and the finish line. Overall results will be available at the conclusion of the event. Splits may take up to 24 hours to be uploaded.

Start wave assignments are determined based on your team’s pace per mile, therefore it is crucial to predict your team’s pace as accurately as possible to ensure each team is supported on the course . We understand it is nearly impossible to perfectly predict your team’s average pace, so a variance of up to 1 minute/mile for the team has been built in to allow for pace changes on race day. (i.e. if your predicted team pace is 9 min/mile, your team can average between 8-10 min/mile and still fall safely within the time constraints).***Not applicable for teams that anticipate running 10:30 min/mile (only variance of a minute faster), or 10:00 min/mile (30 seconds slower or minute faster).

Public safety, volunteers and course support will be available within the timeframes outlined – there is a 16.5 hour time limit. In many instances course volunteers are on posts in excess of 4 hours. If you anticipate running more than 1-minute faster or slower than your pace per mile, please let us know so we can adjust your wave start time.

Use the Pace Calculator to help figure out your team’s average pace.

If teams get too far ahead of or behind their projected pace, they may be held at exchange zones to ensure a supported course ahead of them, or skipped ahead to a future exchange zone so they don’t fall behind the supported course timeframe.

Teams held at an exchange zone will have their hold time deducted from their overall results. Teams skipped ahead will be included in results through their last recorded split time (no finish time provided)

The course limit for this event is 16.5 hours, which is 10:30 minutes/mile average pace to travel the ~95 mile route. Wave start times allow for slower paced teams to start early, and faster paced teams to start later. Waves are designed so that all teams travel through each community in a compact window, and finish within a compact window. This makes it possible for volunteers to support the event, lessens the impact on the communities, and ensures a well-deserved post race party with ALL teams celebrating their accomplishment together.

With that being said, if your team predicts they will average 7 minutes/mile you will start much later in the morning. If you fall significantly behind your pace (over 1 min/mile average) your team will be skipped ahead to a further exchange.

Alternatively, if your team predicts they will average 10 minutes/mile you will start early in the morning. If you greatly exceed your anticipated pace (over 1 min/mile average) your team will be held up and forced to delay their progress at a specified exchange.

Runners must obey all traffic rules throughout the course. The course will not be closed to traffic. Most of the course is on multi-use trails (90%), but there are several road crossings and on road sections. Public safety officials and volunteers will assist in major traffic areas.

The course will not be closed to traffic. Public safety officials and volunteers will assist in major traffic areas. There will be volunteers at all 17 exchanges. There will be sections of trail with little support.

The event will take place between 4:00 AM and 8:30 PM. Depending on your team’s pace and start time, there is a good chance that certain relay legs will be required to run a portion or all of the leg during the night time hours. To get a rough idea on how much of the event will be at night, here are the sunrise and sunset times for race day:

• Lincoln, Rhode Island: Sunrise 6:07 AM / Dawn 5:38 AM
• Hartford, Connecticut: Sunset 7:31 PM / Dusk 8:00 PM

See Race Details for safety gear requirements.

Here are historical average highs and lows (in fahrenheit) for some of the locations along the race route:

• Lincoln, Rhode Island: 80° / 62°
• Putnam, Connecticut: 80° / 59°
• Willimantic, Connecticut: 80° / 59°
• Hartford, Connecticut: 81° / 62°

Hydrate, hydrate, hydrate!

No, wave start times have been determined based on estimated team finish time. Course Support and Post Race festivities are based on these times.

We love babies and dogs but no. For safety reasons, no strollers or dogs are allowed on the course.

Click here to see our recommended race day packing list.

The Hartford Marathon Foundation has an emergency texting service in place to be used ONLY in situations such as event delays, cancellations or other emergencies. If we have last-minute event changes, we will text pertinent instructions/updates. NOTE: We never use this information for marketing or solicitation.

Confirm you elected to receive emergency text messages in your haku profile. Once logged into your account, select “Your Registrations” and check the blue box “I Want To Get Event Updates Via Text”.